What are psychosocial risk factors?

Physical risk factors such as force, posture and repetition can be harmful to the body and can lead to people developing musculoskeletal disorders. However, research has shown that psychosocial risk factors also need to be taken into account.

Psychosocial risk factors are things that may affect workers' psychological response to their work and workplace conditions (including working relationships with supervisors and colleagues). Examples are:

  • high workloads,
  • tight deadlines,
  • lack of control of the work and working methods.

As well as leading to stress[79], which is a hazard in its own right, psychosocial risk factors can lead to musculoskeletal disorders. For example, there can be stress-related changes in the body (such as increased muscle tension) that can make people more susceptible to musculoskeletal problems; or individuals may change their behaviour, for example doing without rest breaks to try and cope with deadlines.

So both the physical and psychosocial factors need to be identified and controlled in order to have the greatest benefit. The best way to achieve this is by using an ergonomic approach, which looks at achieving the best “fit” between the work, the working environment and the needs and capabilities of the workers.

Many jobs are not well designed and include some or all of the following undesirable features, which may lead to psychosocial risks:

  • workers have little control over their work and work methods (including shift patterns);
  • workers are unable to make full use of their skills;
  • workers, as a rule, are not involved in making decisions that affect them;
  • workers are expected to only carry out repetitive, monotonous tasks;
  • work is machine or system paced (and may be monitored inappropriately);
  • work demands are perceived as excessive;
  • payment systems encourage working too quickly or without breaks;
  • work systems limit opportunities for social interaction;
  • high levels of effort are not balanced by sufficient reward (resources, remuneration, self-esteem, status).

What can I do to reduce the risks of Psychosocial Factors?

As with physical risk factors, psychosocial issues are best addressed with full consultation and involvement of the workforce.

Consider the following control measures that can be often be applied to improve the working environment within your workplace:

  • reducing the monotony of tasks where appropriate;
  • ensuring there are reasonable work load (neither too much or too little) deadlines and demands;
  • ensuring good communication and reporting of problems;
  • encouraging teamwork;
  • monitoring and control shiftwork or overtime working;
  • reducing or monitoring payment systems which work on piece rate;
  • providing appropriate training.

Link URLs in this page

  1. MSDshttps://www.hse.gov.uk/MSd/msds.htm
  2. Back painhttps://www.hse.gov.uk/MSd/backpain/index.htm
  3. Upper limb disordershttps://www.hse.gov.uk/MSd/uld/index.htm
  4. Lower limb disorders https://www.hse.gov.uk/MSd/lld/index.htm
  5. Display screen equipment (DSE)https://www.hse.gov.uk/MSd/dse/index.htm
  6. Manual handling at workhttps://www.hse.gov.uk/MSd/manual-handling/index.htm
  7. Overview - MSD toolkithttps://www.hse.gov.uk/MSd/toolkit.htm
  8. Overview - MAC toolhttps://www.hse.gov.uk/MSd/mac/index.htm
  9. Introduction to MAChttps://www.hse.gov.uk/MSd/mac/introduction.htm
  10. Developmenthttps://www.hse.gov.uk/MSd/mac/development.htm
  11. Score sheethttps://www.hse.gov.uk/MSd/mac/scoresheet.htm
  12. Overview - Liftinghttps://www.hse.gov.uk/MSd/mac/liftintro.htm
  13. Lifting from pallet videohttps://www.hse.gov.uk/MSd/mac/liftvid1.htm
  14. Lifting creels of wire videohttps://www.hse.gov.uk/MSd/mac/liftvid2.htm
  15. Lifting control measureshttps://www.hse.gov.uk/MSd/mac/guidance01a.htm
  16. Overview - Carryinghttps://www.hse.gov.uk/MSd/mac/carryintro.htm
  17. Carrying from conveyor videohttps://www.hse.gov.uk/MSd/mac/carryvid1.htm
  18. Carrying task in pastry factory videohttps://www.hse.gov.uk/MSd/mac/carryvid2.htm
  19. Carrying control measureshttps://www.hse.gov.uk/MSd/mac/guidance02a.htm
  20. Overview - Team handlinghttps://www.hse.gov.uk/MSd/mac/teamintro.htm
  21. Team handling pallet videohttps://www.hse.gov.uk/MSd/mac/teamvid1.htm
  22. Team handling container videohttps://www.hse.gov.uk/MSd/mac/teamvid2.htm
  23. Team handling control measureshttps://www.hse.gov.uk/MSd/mac/guidance03a.htm
  24. Psychosocial risk factorshttps://www.hse.gov.uk/MSd/mac/psychosocial.htm
  25. Individual differenceshttps://www.hse.gov.uk/MSd/mac/individuals.htm
  26. MAC assessment tipshttps://www.hse.gov.uk/MSd/mac/tips.htm
  27. MAC FAQhttps://www.hse.gov.uk/MSd/mac/faq.htm
  28. Overview - V-MAChttps://www.hse.gov.uk/MSd/mac/vmac/index.htm
  29. Advantages and limitationshttps://www.hse.gov.uk/MSd/mac/vmac/1-advantages-limitations.htm
  30. What you need to knowhttps://www.hse.gov.uk/MSd/mac/vmac/2-what-you-need-to-know-before.htm
  31. How to use the V-MAChttps://www.hse.gov.uk/MSd/mac/vmac/3-how-to-use.htm
  32. Which jobs and workers to assesshttps://www.hse.gov.uk/MSd/mac/vmac/4-which-jobs-workers-to-assess.htm
  33. Entering datahttps://www.hse.gov.uk/MSd/mac/vmac/5-entering-data.htm
  34. What does the V-MAC tell you?https://www.hse.gov.uk/MSd/mac/vmac/6-what-does-vmac-tell-you.htm
  35. Values in the summary tablehttps://www.hse.gov.uk/MSd/mac/vmac/7-summary-tables.htm
  36. Recording and usinghttps://www.hse.gov.uk/MSd/mac/vmac/8-recording-and-using.htm
  37. Worked exampleshttps://www.hse.gov.uk/MSd/mac/vmac/9-worked-examples.htm
  38. V-MAC FAQshttps://www.hse.gov.uk/MSd/mac/vmac/10-faqs.htm
  39. Overview - ART toolhttps://www.hse.gov.uk/MSd/uld/art/index.htm
  40. What is the ART toolhttps://www.hse.gov.uk/MSd/uld/art/whatis.htm
  41. Overview - Learning to use the ART toolhttps://www.hse.gov.uk/MSd/uld/art/learning.htm
  42. Preparationhttps://www.hse.gov.uk/MSd/uld/art/preparation.htm
  43. Risk factorshttps://www.hse.gov.uk/MSd/uld/art/riskfactors.htm
  44. Observationhttps://www.hse.gov.uk/MSd/uld/art/observation.htm
  45. Overview - Making an assessmenthttps://www.hse.gov.uk/MSd/uld/art/assessment.htm
  46. Task descriptionshttps://www.hse.gov.uk/MSd/uld/art/task.htm
  47. Overview - Assessment guidehttps://www.hse.gov.uk/MSd/uld/art/assessguide.htm
  48. A. Frequency and repetition of movementshttps://www.hse.gov.uk/MSd/uld/art/freqrep.htm
  49. B. Forcehttps://www.hse.gov.uk/MSd/uld/art/forceassessment.htm
  50. C. Awkward postureshttps://www.hse.gov.uk/MSd/uld/art/awkpostures.htm
  51. D. Additional factorshttps://www.hse.gov.uk/MSd/uld/art/addfactors.htm
  52. Score sheethttps://www.hse.gov.uk/MSd/uld/art/score.htm
  53. A walkthroughhttps://www.hse.gov.uk/MSd/uld/art/walkthrough.htm
  54. Overview - Try it outhttps://www.hse.gov.uk/MSd/uld/art/try.htm
  55. Book bindinghttps://www.hse.gov.uk/MSd/uld/art/bookbinding.htm
  56. Jogging sheetshttps://www.hse.gov.uk/MSd/uld/art/jogging.htm
  57. Collating papershttps://www.hse.gov.uk/MSd/uld/art/papers.htm
  58. Whisky carton assemblyhttps://www.hse.gov.uk/MSd/uld/art/cartonassembly.htm
  59. Croissant curlinghttps://www.hse.gov.uk/MSd/uld/art/croissant.htm
  60. Overview - Analysis and actionshttps://www.hse.gov.uk/MSd/uld/art/analysis.htm
  61. What the scores meanhttps://www.hse.gov.uk/MSd/uld/art/scoresmean.htm
  62. Analysing task rotationhttps://www.hse.gov.uk/MSd/uld/art/rotation.htm
  63. Overview - Taking actionhttps://www.hse.gov.uk/MSd/uld/art/action.htm
  64. Repetitionhttps://www.hse.gov.uk/MSd/uld/art/repetition.htm
  65. Forcehttps://www.hse.gov.uk/MSd/uld/art/force.htm
  66. Posturehttps://www.hse.gov.uk/MSd/uld/art/posture.htm
  67. Durationhttps://www.hse.gov.uk/MSd/uld/art/duration.htm
  68. Physical environmenthttps://www.hse.gov.uk/MSd/uld/art/environment.htm
  69. Psychosocial issueshttps://www.hse.gov.uk/MSd/uld/art/psychosocial.htm
  70. Art Tool Resourceshttps://www.hse.gov.uk/MSd/uld/art/resources.htm
  71. Frequently asked questionshttps://www.hse.gov.uk/MSd/uld/art/faq.htm
  72. Overview - RAPP toolhttps://www.hse.gov.uk/MSd/pushpull/index.htm
  73. Push/pull riskshttps://www.hse.gov.uk/MSd/pushpull/risks.htm
  74. Push/pull risk assessmenthttps://www.hse.gov.uk/MSd/pushpull/assessment.htm
  75. The lawhttps://www.hse.gov.uk/MSd/legislation.htm
  76. Health monitoringhttps://www.hse.gov.uk/MSd/health-monitoring.htm
  77. Workershttps://www.hse.gov.uk/MSd/workers-msds.htm
  78. Resourceshttps://www.hse.gov.uk/MSd/resources.htm
  79. stresshttps://www.hse.gov.uk/stress/index.htm
  80. Manual handling at work: A brief guidehttps://www.hse.gov.uk/pubns/indg143.htm
  81. Managing upper limb disorders in the workplacehttps://www.hse.gov.uk/pubns/indg171.htm
  82. Manual handling assessment charts (the MAC tool) https://www.hse.gov.uk/pubns/indg383.htm
  83. Risk assessment of pushing and pulling (RAPP) tool https://www.hse.gov.uk/pubns/indg478.htm
  84. Assessment of repetitive tasks of the upper limbs (the ART tool)https://www.hse.gov.uk/pubns/indg438.htm
  85. Display screen equipment (DSE)https://www.hse.gov.uk/MSd/dse/index.htm
  86. Manual handling at workhttps://www.hse.gov.uk/MSd/manual-handling/index.htm

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Updated 2020-03-21