Complaints about regulatory advice – HSE's regulation of higher hazard workplace and activities
How to complain, who to contact and what happens after the complaint is made
HSE operates a number of different permissioning regimes for higher hazard workplaces and activities. Each of these have separate processes to raise disputes with HSE. Information on these can be obtained through the links below.
- Query or dispute the amount you have been charged by HSE for its permissioning activities.
- Appeal against a decision concerning a licence under the Control of Asbestos at Work Regulations 2012[24].
- Challenge regulatory decisions (PDF) [25] made by the Competent Authority under the Control of Major Hazards Regulations 2015.
- Dispute a non-acceptance of a safety case for an offshore installation submitted under the Offshore Installations (Safety Case) Regulations 2005
- Dispute a rejection of a safety report submitted under the Gas Safety (Management) Regulations 1996
- Appeal against the decision of an HSE Approved Medical Examiner of Divers (PDF) [26].
Other means of redress
You can also write and ask your MP [27] to take up your case with us or with Ministers.
Your MP may also ask the The Office of the Parliamentary and Health Service Ombudsman [28] to review your complaint. Their role is to consider complaints that government departments, a range of other public bodies in the UK, and the NHS in England, have not acted properly or fairly or have provided a poor service.
Finally you can go to Judicial review[29].