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What happens after you report a health and safety issue

We use the information you tell us to assess if it's something we should look into. If it is, then we will take up the problem you report with the company by contacting them by phone, writing or a site visit. We make that assessment within 24 hours (during the working week). Then, within 21 days, we will tell you what action we're taking. We can only do this if you tell us your email or postal address.

When we can't help

We won't always be able to look into your problem. This could be because:

  • it's something we're not responsible for
  • you haven't given us enough information for us to make an assessment on what is wrong, who is doing it, where and what law applies
  • we decide that it is not a problem that we should take up
  • you are reporting it for someone else (unless they are a child or it is a COVID 19 concern where you have obtained permission from the worker you are concerned about and it can be disclosed. With that we may make enquiries.)

We can't help you get compensation or help you take someone to court.

What if you disagree with our decision?[24]

Link URLs in this page

  1. Contact HSEhttps://www.hse.gov.uk/contact/index.htm
  2. Is HSE the correct enforcing authority?https://www.hse.gov.uk/contact/authority.htm
  3. Ways to contact HSEhttps://www.hse.gov.uk/contact/contact.htm
  4. FAQshttps://www.hse.gov.uk/contact/faqs/index.htm
  5. Report an incident - RIDDORhttps://www.hse.gov.uk/riddor/index.htm
  6. Overview - Tell us about a health and safety issuehttps://www.hse.gov.uk/contact/tell-us-about-a-health-and-safety-issue.htm
  7. What happens after you report an issue?https://www.hse.gov.uk/contact/after-you-report-a-problem.htm
  8. Whistleblowershttps://www.hse.gov.uk/contact/whistleblowers.htm
  9. HSE formshttps://www.hse.gov.uk/forms/index.htm
  10. Overview - HSE officeshttps://www.hse.gov.uk/contact/maps/index.htm
  11. East & South Easthttps://www.hse.gov.uk/contact/maps/eastsoutheast.htm
  12. Londonhttps://www.hse.gov.uk/contact/maps/london.htm
  13. Midlandshttps://www.hse.gov.uk/contact/maps/midlands.htm
  14. North Westhttps://www.hse.gov.uk/contact/maps/northwest.htm
  15. Scotlandhttps://www.hse.gov.uk/contact/maps/scotland.htm
  16. Wales & South Westhttps://www.hse.gov.uk/contact/maps/waleswest.htm
  17. Yorkshire & North Easthttps://www.hse.gov.uk/contact/maps/yne.htm
  18. International and overseas visits to HSEhttps://www.hse.gov.uk/contact/visit.htm
  19. Overview - Complaintshttps://www.hse.gov.uk/contact/complain-about-hse.htm
  20. Complaints about regulatory advicehttps://www.hse.gov.uk/contact/regulatory-complaints.htm
  21. HSE’s regulation of higher hazard workplace and activitieshttps://www.hse.gov.uk/contact/regulatory-complaintshazard.htm
  22. Freedom of Information (FOI)https://www.hse.gov.uk/foi/index.htm
  23. Confidentialityhttps://www.hse.gov.uk/contact/confidentiality.htm
  24. What if you disagree with our decision?https://www.hse.gov.uk/contact/disagree-with-decision.htm

Glossary of abbreviations/acronyms on this page

RIDDOR
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013

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2024-04-10