Catering industry

The problem

A female employee working in a school kitchen had developed signs of dermatitis. Both hands were affected and there were patches of broken and weeping skin. She could not continue to work and was forced to take sick leave.

It was considered that the dermatitis may have been caused by her daily routine involving food preparation, cooking, washing dishes and wiping down surfaces. Due to food hygiene requirements, she regularly washed her hands.

The problem appeared to have arisen even though they had the following control measures in place:

  • wearing cotton liners under normal standard washing up gloves, of a rubber base;
  • washing up water was no hotter than 50-60oC;
  • chemicals were being used according to policy;
  • a sensible skin care regime was being adopted.

Solution

The employer investigated what else could be done to prevent the dermatitis. The investigation focused on finding out:

  • if the detergent used was actually contributing to the dermatitis;
  • if the glove being used may be contributing to the dermatitis;
  • if the employee is allergic to any of the food ingredients.

The initial investigation was carried out with the help of a 'skin care questionnaire' but unfortunately they were still unable to identify the cause of the dermatitis. As an initial precautionary measure she was supplied with an alternative pair of nitrile reusable gloves but this did not lead to improvements.

At this stage expert advice from the occupational health service was sought resulting in patch testing for potential causative agents.

Outcome 

Patch tests confirmed that the employee had sensitivity to plant materials, in particular to lettuce. It was also felt that the washing up detergent could have played a part in the sensitisation of her hands as it emerged that she did not always wear gloves when wiping surfaces down using a cloth.

On her return to work the following procedures were put in place:

  • her skin condition was closely monitored;
  • all existing control measures remained in place, but she also avoided  contact with lettuce in any way;
  • she continued to use nitrile gloves for work activities;
  • regular application of prescribed creams.

Benefits

  • Work-related dermatitis brought under control and further sickness absence avoided.
  • Lessons learnt for dealing with future cases and less money spent on sick pay.
  • Return to work policy ensured that the employee's skin was monitored very closely, reducing the likelihood of future problems.

This case demonstrates the importance of the combination of early identification, careful management of skin care, adequate control measures for reducing expenditure on medical referral costs and sickness absence. There was also a commitment on the employee's part, to work with the employer to protect her health and income.

Hampshire County Council Catering Services have kindly allowed HSE to publicise this case study.

Link URLs in this page

  1. Skin at workhttps://www.hse.gov.uk/skin/index.htm
  2. Overview - Employers, employees and traineeshttps://www.hse.gov.uk/skin/employ/index.htm
  3. Overview - What are work-related skin diseases?https://www.hse.gov.uk/skin/employ/whatare.htm
  4. Dermatitishttps://www.hse.gov.uk/skin/employ/dermatitis.htm
  5. Urticariahttps://www.hse.gov.uk/skin/employ/urticaria.htm
  6. Skin cancerhttps://www.hse.gov.uk/skin/employ/cancer.htm
  7. Sun exposurehttps://www.hse.gov.uk/skin/employ/sunprotect.htm
  8. Overview - Latex allergieshttps://www.hse.gov.uk/skin/employ/latex.htm
  9. Selecting latex gloveshttps://www.hse.gov.uk/skin/employ/latex-gloves.htm
  10. How does exposure happen?https://www.hse.gov.uk/skin/employ/exposure.htm
  11. Overview - How can they be prevented?https://www.hse.gov.uk/skin/employ/prevention.htm
  12. Gloveshttps://www.hse.gov.uk/skin/employ/gloves.htm
  13. High-risk jobshttps://www.hse.gov.uk/skin/employ/highrisk/index.htm
  14. What does the law say?https://www.hse.gov.uk/skin/employ/law.htm
  15. Overview - H&S and medical professionalshttps://www.hse.gov.uk/skin/professional/index.htm
  16. Overview - Causes of skin diseasehttps://www.hse.gov.uk/skin/professional/causes/index.htm
  17. Causes of Contact dermatitishttps://www.hse.gov.uk/skin/professional/causes/dermatitis.htm
  18. Causes of Contact urticariahttps://www.hse.gov.uk/skin/professional/causes/urticaria.htm
  19. Causes of Acneshttps://www.hse.gov.uk/skin/professional/causes/acnes.htm
  20. Causes of Cancershttps://www.hse.gov.uk/skin/professional/causes/cancers.htm
  21. Causes of Leucoderma (Vitiligo)https://www.hse.gov.uk/skin/professional/causes/leucoderma.htm
  22. Structure and functions of the skinhttps://www.hse.gov.uk/skin/professional/causes/structure.htm
  23. Skin infectionshttps://www.hse.gov.uk/skin/professional/causes/infections.htm
  24. Overview - Causative agentshttps://www.hse.gov.uk/skin/professional/causes/agents.htm
  25. Skin irritants and sensitisershttps://www.hse.gov.uk/skin/professional/causes/agentstable1.htm
  26. Causes of contact urticariahttps://www.hse.gov.uk/skin/professional/causes/agentstable2.htm
  27. Agents that cause skin cancerhttps://www.hse.gov.uk/skin/professional/causes/agentstable3.htm
  28. Managing exposure riskshttps://www.hse.gov.uk/skin/professional/managerisk.htm
  29. Legal requirementshttps://www.hse.gov.uk/skin/professional/legal.htm
  30. Information for inspectorshttps://www.hse.gov.uk/skin/professional/inspectors.htm
  31. Training resourceshttps://www.hse.gov.uk/skin/professional/trainingresources.htm
  32. Overview - Resourceshttps://www.hse.gov.uk/skin/information.htm
  33. Publicationshttps://www.hse.gov.uk/skin/professional/publications.htm
  34. Postershttps://www.hse.gov.uk/skin/professional/posters.htm
  35. Overview - Case studieshttps://www.hse.gov.uk/skin/casestudies/index.htm
  36. Photographic chemicalshttps://www.hse.gov.uk/skin/casestudies/photographic.htm
  37. Tiler: Ted's storyhttps://www.hse.gov.uk/skin/casestudies/tiler.htm
  38. Hairdressing: Maxine's storyhttps://www.hse.gov.uk/skin/casestudies/hairdressers.htm
  39. Hairdressing: Julie's storyhttps://www.hse.gov.uk/skin/casestudies/julie-hair.htm
  40. Hairdressing: Marie's storyhttps://www.hse.gov.uk/skin/casestudies/marie-hair.htm
  41. Latex allergies - Nursinghttps://www.hse.gov.uk/skin/casestudies/alison-nursing.htm
  42. Latex allergies - Radiographyhttps://www.hse.gov.uk/skin/casestudies/pip-radiographer.htm
  43. Latex allergies - Dental practicehttps://www.hse.gov.uk/skin/casestudies/julie-dental.htm
  44. Catering industryhttps://www.hse.gov.uk/skin/casestudies/catering.htm
  45. Meat processinghttps://www.hse.gov.uk/skin/casestudies/meatprocessing.htm
  46. Paint manufacturinghttps://www.hse.gov.uk/skin/casestudies/paint.htm
  47. Fabric coaterhttps://www.hse.gov.uk/skin/casestudies/fabric.htm
  48. Image galleryhttps://www.hse.gov.uk/skin/imagelibrary.htm
  49. Statisticshttps://www.hse.gov.uk/skin/statistics.htm
  50. Researchhttps://www.hse.gov.uk/skin/professional/research.htm
  51. Presentationshttps://www.hse.gov.uk/skin/professional/presentations.htm
  52. Videoshttps://www.hse.gov.uk/skin/professional/videos.htm
  53. Linkshttps://www.hse.gov.uk/skin/links.htm
  54. Overview - FAQshttps://www.hse.gov.uk/skin/faq/index.htm
  55. General questionshttps://www.hse.gov.uk/skin/faq/general.htm
  56. Hairdressing FAQhttps://www.hse.gov.uk/skin/faq/hairdressing.htm
  57. Catering FAQhttps://www.hse.gov.uk/skin/faq/catering.htm
  58. Cleaning FAQhttps://www.hse.gov.uk/skin/faq/cleaning.htm
  59. Dental practice FAQhttps://www.hse.gov.uk/skin/faq/dental.htm
  60. Skin checks for dermatitis (Free poster)https://www.hse.gov.uk/skin/assets/docs/skindermatitis.pdf
  61. Keep your top on: INDG 147https://www.hse.gov.uk/pubns/indg147.pdf
  62. COSHH Essentialshttps://www.hse.gov.uk/coshh/index.htm
  63. HSE Bookshttps://books.hse.gov.uk/
  64. The National Eczema Societyhttp://www.eczema.org/
  65. Cateringhttps://www.hse.gov.uk/catering/index.htm
  66. Constructionhttps://www.hse.gov.uk/construction/index.htm
  67. COSHHhttps://www.hse.gov.uk/coshh/index.htm
  68. Health serviceshttps://www.hse.gov.uk/healthservices/index.htm
  69. Printinghttps://www.hse.gov.uk/printing/index.htm

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Updated 2021-05-04