Section 1 - Management and supervision of workplace transport risk

Check, in consultation with your employees, that your level of management control/supervision is adequate

Are site rules documented and distributed?
Are your supervisors, drivers and others, including contractors and visiting drivers, aware of the site rules? Are they aware of their responsibilities in terms of helping to maintain a safe workplace and environment?

Preparation for visitors: Drivers/Pedestrians

The site operator or principal employer will need to give the contractor appropriate health and safety information on the work to be carried out, so that the work can be done safely.  For example, the information should be about:

  • The workplace;
  • The routes to be used;
  • The vehicles and equipment on site;
  • Specific hazards; and
  • Other people on site, including other contractors, visiting drivers/pedestrians and so on.
Has a risk assessment been completed for all workplace transport hazards?

A risk assessment is a careful look at what, in your work, could harm people. You should use your risk assessment to help you decide whether you have taken enough precautions or should do more to prevent harm.

A hazard means anything that can cause harm to your workforce or visiting public.

Hazards can include:

  • Being struck by a vehicle;
  • Injuries when loads are moved by hand;
  • Falls from vehicles; and
  • Risk from using cranes or other lifting equipment such as lorry loaders.

A risk is the chance that somebody will be harmed by the hazard (high or low) and how seriously they might be harmed (seriously or not).  High risks are those where someone is very likely to be harmed or where the harm is likely to be serious (or both).

For more information see -

Workplace transport safety - An employer's guide HSG 136 HSE Books 2005[87] ISBN 0-7176-6154-7

Is the level of supervision sufficient to ensure that safe standards are maintained?

Supervision is an essential part of monitoring safe working.  The level of supervision should reflect how serious the risks involved are and the ability of employees to avoid them.

To ensure that the necessary precautions are taken; safety checks at each stage of the work activity may need to be taken and or the supervisor should remain present while work is being undertaken.  Even where risks are low, some supervision will always be needed to make sure that standards are being maintained.

Are sanctions applied when employees, contractors, etc., fail to maintain these standards?

There will usually need to be a clear system of penalties if anyone fails to maintain standards or follow safe working practices.  For employees, there are usually disciplinary procedures, with the possibility of dismissal. For contractors, there may be financial penalties or termination of their contract (or both).

For drivers who do not follow your site rules and who are not your employees: phone or write to their employer explaining your concerns and asking for their co-operation.  For a serious breach of rules or repeated offences you should consider banning the contractor or vehicle from your site.
Are adequate steps taken to detect unsafe behaviour of drivers of both site and visiting vehicles as well as pedestrians? Are the underlying reasons investigated to correct unsafe behaviours?

It is vital that all employees, contractors, subcontractors, visiting drivers, maintenance staff and workers clearly understand what they have to do and why.

Appointment of a supervisor

Supervisors should be given responsibility to ensure that the necessary precautions are taken.  Security systems (such as patrols, gate staff and camera systems) can be very effective way of checking that workplace rules are being followed.

Is there good co-operation and liaison on health and safety matters between your staff and those who collect or deliver goods?

Employers at a workplace should co-operate as fully as possible with their staff and the employers of anyone involved in a collection or a delivery, to co-ordinate the measures that need to be taken for everyone to meet their health and safety responsibilities.

Check what your drivers and other employees actually do when undertaking their work activities

Do drivers drive with care, eg, use the correct routes, drive within the speed limit and follow any other site rules?

The build quality of outdoor traffic routes should be similar to the standards for public highways.

Employers and managers should ensure all employees and visiting drivers are made aware of the company's site layout and follow the site traffic route.

Drivers should always be competent. In particular, drivers should be instructed and monitored in the way they use vehicles.

Limiting the speed that vehicles move around the workplace is a very important part of controlling traffic. The best way to do this is to use fixed features that mean drivers cannot move too quickly.

Do your drivers and other employees have enough time to complete their work without rushing or working excessive hours? Do you monitor "job and finish" work to ensure drivers are not rushing to cut corners?

Avoid 'turning a blind eye' - bad driving and loading/ unloading practices may have a significant impact on health and safety and may be aggravated and encouraged by poorly managed time and finish operations.  For example, the desire to complete the collection or delivery round at the earliest possible time may encourage drivers to skimp or skip essential drivers' checks, to speed, to attempt difficult manoeuvres too quickly or without adequate assistance, and to encourage loading while moving.

Drivers are particularly vulnerable to 'short cuts' and 'workarounds' due to the desire to finish the allotted task in the shortest possible time.  Practices that are important to good health, safety and welfare but perceived as 'slowing down the job' may be among the first things to be 'short cut' or 'worked around'.

If poorly managed, time and finish operations can lead to new drivers being 'pushed' to compete with their more experienced team mates, leading to fatigue or exhaustion and an increased likelihood of misjudgement or injury.

Monitor the taking of breaks through tachograph and other similar mechanisms should encourage drivers to take regular breaks to recoup and replenish.   This system records speed, distance travelled and stopping periods, and is used to control the driver's legal hours of work.

Drivers Job description should list their employment responsibilities and the duties which they are expected to perform in your workplace.

Are your employees using safe work practices, eg, when (un)coupling, (un)loading, securing loads, carrying out maintenance etc.?

The most suitable securing method should be used for different types of load. 

Operators should make sure they have the correct securing equipment for the types of load carried, checks that they are clean and are in a good working order.

Clamps, special bolts, steel-wire ropes, chains, webbing harnesses, sheets, nets, ropes and shoring bars are all suitable to secure loads, but it is essential to make sure that they are strong enough for the weight of the loads carried. Packing should be used as necessary where the load has sharp edges.

Lifting equipment and load securing accessories need to be suitable for its use, marked with its safe working load, properly maintained, inspected appropriately and thoroughly examined regularly.

For more information see -

Do managers and supervisors routinely challenge and investigate unsafe behaviours they may come across?

Human factors: Behavioural safety approaches - an introduction (also known as behaviour modification)[103]

For more information see -

  • Health and Safety at Work etc Act 1974:
    Section 2(1)(2)(3):  General duties of employer to employees
    Section 7:  Duties of employees
  • Management of Health & Safety at Work Regulations 1999
Do managers and supervisors set a good example, for instance by obeying vehicle/pedestrian segregation instructions, and by wearing high visibility garments where these are needed?

Measuring Workplace Transport Safety Performance (PDF) [104]

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Link URLs in this page

  1. Workplace transporthttps://www.hse.gov.uk/workplacetransport/index.htm
  2. Introductionhttps://www.hse.gov.uk/workplacetransport/about.htm
  3. Legislationhttps://www.hse.gov.uk/workplacetransport/legislation.htm
  4. Overview - Management responsibilitieshttps://www.hse.gov.uk/workplacetransport/management/index.htm
  5. Risk assessmenthttps://www.hse.gov.uk/workplacetransport/management/risk.htm
  6. Taking responsibilityhttps://www.hse.gov.uk/workplacetransport/management/responsibilities.htm
  7. Communicationhttps://www.hse.gov.uk/workplacetransport/management/communication.htm
  8. Co-operationhttps://www.hse.gov.uk/workplacetransport/management/cooperation.htm
  9. FAQs on workplace transporthttps://www.hse.gov.uk/workplacetransport/faq.htm
  10. Overview - People's safetyhttps://www.hse.gov.uk/workplacetransport/personnel/index.htm
  11. Recruitmenthttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm
  12. Inductionhttps://www.hse.gov.uk/workplacetransport/personnel/induction.htm
  13. Initial traininghttps://www.hse.gov.uk/workplacetransport/personnel/initialtraining.htm
  14. Refresher traininghttps://www.hse.gov.uk/workplacetransport/personnel/refreshertraining.htm
  15. Maintaining good practicehttps://www.hse.gov.uk/workplacetransport/personnel/goodpractice.htm
  16. Managing contractorshttps://www.hse.gov.uk/workplacetransport/personnel/managingcontractors.htm
  17. Visiting drivershttps://www.hse.gov.uk/workplacetransport/personnel/managingvisitors.htm
  18. Medical fitness to drivehttps://www.hse.gov.uk/workplacetransport/personnel/medicalfitness.htm
  19. Smoking in vehicleshttps://www.hse.gov.uk/workplacetransport/personnel/smokinginvehicles.htm
  20. Overview - Vehicle safetyhttps://www.hse.gov.uk/workplacetransport/vehicles/index.htm
  21. Safe vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/safevehicles.htm
  22. Safe manoeuvringhttps://www.hse.gov.uk/workplacetransport/vehicles/safemanoeuvring.htm
  23. Ways to stop vehicles from movinghttps://www.hse.gov.uk/workplacetransport/vehicles/waystostop.htm
  24. The right vehicle for the jobhttps://www.hse.gov.uk/workplacetransport/vehicles/rightvehicle.htm
  25. Inspection, maintenance and repairhttps://www.hse.gov.uk/workplacetransport/vehicles/inspection.htm
  26. Securing loadshttps://www.hse.gov.uk/workplacetransport/vehicles/securingloads.htm
  27. Site-based access to vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/sitebased.htm
  28. Vehicle-based access to vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/vehiclebased.htm
  29. Preventing falls from vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/preventingfalls.htm
  30. Safe siteshttps://www.hse.gov.uk/workplacetransport/vehicles/safesites.htm
  31. Safe drivershttps://www.hse.gov.uk/workplacetransport/vehicles/safedrivers.htm
  32. Overview - Site safetyhttps://www.hse.gov.uk/workplacetransport/sitelayout.htm
  33. Traffic routeshttps://www.hse.gov.uk/workplacetransport/trafficroutes.htm
  34. Driving surfaceshttps://www.hse.gov.uk/workplacetransport/driving.htm
  35. Vehicles and loadshttps://www.hse.gov.uk/workplacetransport/vehicles.htm
  36. Vehicle handlinghttps://www.hse.gov.uk/workplacetransport/vehiclehandling.htm
  37. Speedhttps://www.hse.gov.uk/workplacetransport/speed.htm
  38. Traffic managementhttps://www.hse.gov.uk/workplacetransport/trafficmanagement.htm
  39. Separating pedestrians and vehicleshttps://www.hse.gov.uk/workplacetransport/separating.htm
  40. Signs, signals and road markingshttps://www.hse.gov.uk/workplacetransport/signs.htm
  41. Protecting structureshttps://www.hse.gov.uk/workplacetransport/protecting.htm
  42. Lightinghttps://www.hse.gov.uk/workplacetransport/lighting.htm
  43. Parking https://www.hse.gov.uk/workplacetransport/parking.htm
  44. Loading areashttps://www.hse.gov.uk/workplacetransport/loading.htm
  45. Temporary workplaces and unprepared roadwayshttps://www.hse.gov.uk/workplacetransport/temporaryworkplace.htm
  46. Site-based ways to stop vehicles from movinghttps://www.hse.gov.uk/workplacetransport/sitebased.htm
  47. General maintenancehttps://www.hse.gov.uk/workplacetransport/generalmaintenance.htm
  48. Overview - Lift truckshttps://www.hse.gov.uk/workplacetransport/lift-trucks/index.htm
  49. Managing lift truckshttps://www.hse.gov.uk/workplacetransport/lift-trucks/managing-lift-trucks.htm
  50. Lift-truck traininghttps://www.hse.gov.uk/workplacetransport/lift-trucks/lift-truck-training.htm
  51. Voluntary accreditation schemes for lift-truck traininghttps://www.hse.gov.uk/workplacetransport/lift-trucks/accreditation.htm
  52. Thorough examinationhttps://www.hse.gov.uk/workplacetransport/lift-trucks/thoroughexamination.htm
  53. Frequently asked questionshttps://www.hse.gov.uk/workplacetransport/lift-trucks/faqs.htm
  54. Overview - Inspectionhttps://www.hse.gov.uk/workplacetransport/checklist/index.htm
  55. Management and supervision of workplace transport riskhttps://www.hse.gov.uk/workplacetransport/checklist/section1.htm
  56. Site layout and internal traffic routeshttps://www.hse.gov.uk/workplacetransport/checklist/section2.htm
  57. Vehicle selection and suitabilityhttps://www.hse.gov.uk/workplacetransport/checklist/section3.htm
  58. Vehicle maintenancehttps://www.hse.gov.uk/workplacetransport/checklist/section4.htm
  59. Vehicle movementshttps://www.hse.gov.uk/workplacetransport/checklist/section5.htm
  60. Un(loading) activitieshttps://www.hse.gov.uk/workplacetransport/checklist/section6.htm
  61. Driver competencehttps://www.hse.gov.uk/workplacetransport/checklist/section7.htm
  62. (Un)sheetinghttps://www.hse.gov.uk/workplacetransport/checklist/section8.htm
  63. Tippinghttps://www.hse.gov.uk/workplacetransport/checklist/section9.htm
  64. References and useful linkshttps://www.hse.gov.uk/workplacetransport/checklist/section10.htm
  65. Overview - Resourceshttps://www.hse.gov.uk/workplacetransport/resources.htm
  66. Overview - Case studieshttps://www.hse.gov.uk/workplacetransport/sitesafe/index.htm
  67. Interactive case studieshttps://www.hse.gov.uk/workplacetransport/sitesafe/interactive-case-studies.htm
  68. Overview - Publicationshttps://www.hse.gov.uk/workplacetransport/publications.htm
  69. Factsheets and further readinghttps://www.hse.gov.uk/workplacetransport/factsheets/index.htm
  70. Other publicationshttps://www.hse.gov.uk/workplacetransport/otherpubs.htm
  71. Overview - Safety signshttps://www.hse.gov.uk/workplacetransport/safetysigns/index.htm
  72. Banksman's signalshttps://www.hse.gov.uk/workplacetransport/safetysigns/banksman/index.htm
  73. 'Not allowed' signshttps://www.hse.gov.uk/workplacetransport/safetysigns/prohibitory.htm
  74. 'Danger warning' signshttps://www.hse.gov.uk/workplacetransport/safetysigns/warning.htm
  75. Signs required by lawhttps://www.hse.gov.uk/workplacetransport/safetysigns/mandatory.htm
  76. Researchhttps://www.hse.gov.uk/workplacetransport/research.htm
  77. Statisticshttps://www.hse.gov.uk/workplacetransport/statistics.htm
  78. Do you have good communications?https://www.hse.gov.uk/workplacetransport/management/communication.htm
  79. Human factors: Safety critical communicationshttps://www.hse.gov.uk/humanfactors/topics/communications.htm
  80. Organising for safetyhttps://www.hse.gov.uk/workplacetransport/information/organising.htm
  81. Training Drivershttps://www.hse.gov.uk/workplacetransport/factsheets/training.htm
  82. Contractors and subcontractorshttps://www.hse.gov.uk/workplacetransport/factsheets/contractors.htm
  83. Risk Assessment inhttps://www.hse.gov.uk/workplacetransport/information/riskassessment.htm
  84. Controlling the risks in the workplacehttps://www.hse.gov.uk/pubns/indg163.pdf
  85. Factsheetshttps://www.hse.gov.uk/workplacetransport/factsheets/index.htm
  86. Creating a safe workplacehttps://www.hse.gov.uk/workplacetransport/information/safeworkplace.htm
  87. Workplace transport safety - An employer's guide HSG 136 HSE Books 2005https://www.hse.gov.uk/pubns/books/hsg136.htm
  88. Creating a safe workplacehttps://www.hse.gov.uk/workplacetransport/information/safeworkplace.htm
  89. Procedures and working practices: Control, Communication, Co-operation, Competencehttps://www.hse.gov.uk/workplacetransport/factsheets/procedures.htm#competence
  90. Example of an Accident and Incident Investigation Policyhttps://www.hse.gov.uk/quarries/assets/docs/topic7investigation.doc
  91. Vehicle Handlinghttps://www.hse.gov.uk/workplacetransport/vehiclehandling.htm
  92. The Highway Code: Full contentshttp://www.direct.gov.uk/en/TravelAndTransport/Highwaycode/DG_070202
  93. Personnelhttps://www.hse.gov.uk/workplacetransport/personnel/index.htm
  94. Management responsibilitieshttps://www.hse.gov.uk/workplacetransport/management/index.htm
  95. The working time Regulationshttps://www.hse.gov.uk/contact/faqs/workingtimedirective.htm
  96. What breaks am I entitled to under the working time regulationshttps://www.hse.gov.uk/contact/faqs/workingtime.htm
  97. Working time, drivers' hours and tachograph rules in UK and Europehttps://www.gov.uk/drivers-hours/eu-rules
  98. Securing loadshttps://www.hse.gov.uk/workplacetransport/vehicles/securingloads.htm
  99. Vehicle selection and maintenancehttps://www.hse.gov.uk/workplacetransport/vehicles/index.htm
  100. Coupling & uncouplinghttps://www.hse.gov.uk/workplacetransport/information/coupling.htm
  101. Simple guide to the Lifting Equipment Regulations 1998https://www.hse.gov.uk/pubns/indg290.htm
  102. Workplace transport safety - An employer's guidehttps://www.hse.gov.uk/pubns/books/hsg136.htm
  103. Human factors: Behavioural safety approaches - an introduction (also known as behaviour modification)https://www.hse.gov.uk/humanfactors/topics/behaviouralsafety.htm
  104. Measuring Workplace Transport Safety Performancehttps://webarchive.nationalarchives.gov.uk/ukgwa/20230103120103/https://www.hse.gov.uk/research/hsl_pdf/2005/hsl0503.pdf
  105. Next: Section 2 - Site layout and internal traffic routeshttps://www.hse.gov.uk/workplacetransport/checklist/section2.htm
  106. Checklist homepagehttps://www.hse.gov.uk/workplacetransport/checklist/index.htm
  107. Workplace transport safety – an overviewhttps://www.hse.gov.uk/pubns/indg199.htm
  108. Workplace transport safety - An employer's guide (HSG136)https://www.hse.gov.uk/pubns/books/hsg136.htm
  109. Securing loads on HGVs and goods vehicles (Guidance - GOV.UK)https://www.gov.uk/guidance/securing-loads-on-hgvs-and-goods-vehicles
  110. Falls from vehicleshttps://webarchive.nationalarchives.gov.uk/20200731110308/https://www.hse.gov.uk/fallsfromvehicles/index.htm
  111. Statisticshttps://www.hse.gov.uk/statistics/index.htm
  112. Science and researchhttps://www.hse.gov.uk/research/index.htm
  113. Safety bulletinhttps://www.hse.gov.uk/safetybulletins/index.htm
  114. Agriculturehttps://www.hse.gov.uk/agriculture/index.htm
  115. Constructionhttps://www.hse.gov.uk/construction/index.htm
  116. Logisticshttps://www.hse.gov.uk/logistics/index.htm
  117. Road safety (work related)https://www.hse.gov.uk/roadsafety/index.htm
  118. Whole Body Vibrationhttps://www.hse.gov.uk/vibration/wbv/index.htm
  119. Safety bulletinhttps://www.hse.gov.uk/safetybulletins/index.htm

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Updated 2024-02-09