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Managing contractors

Key messages

Employers need to choose and assess contractors as carefully as they do when recruiting their own permanent staff. This includes:

Where contractors or subcontractors are employed, the site operator or principal employer should make sure that they fit in with the overall work scheme, without increasing risks unnecessarily.

Questions to ask

Before the contractors begin, the site controller and any contractors due to work on the site should agree – in written contract – on the answers to these questions:

  • What needs to be done to ensure vehicle safety before the contractor starts work?
  • Who will do the work?
  • What vehicles will they use?
  • Who will supply the vehicles?
  • Are they fit[81], competent[82] and qualified[83] to drive or operate the vehicles?
  • What does the contractor need to know about the site? For example:
    • routes;
    • vehicles and equipment;
    • specific hazards; and
    • people on the site, including other contractors and visiting drivers.
  • How will the contractor's work be supervised?
  • What will happen if the contractor is not satisfied with the safe working practice on the site?
  • What are the penalties for unsafe safe working practices, including abuse of drugs or alcohol?

If either the contractor or the site controller anyone has doubts about the proposed safety arrangements, they should say so, and take all reasonable steps to improve the arrangements and revise the written contract before the work starts.

The site operator or principal employer should check that the contractor and (through the contractor) any subcontractor is fit and competent to do the work. Check, for example, that

  • the contractor chooses and trains employees to the necessary standards and that they are suitably competent;
  • on previous contracts, the contractor has followed safe working practices (where possible, check the contractor's accident and ill-health record); and
  • any vehicles the contractor uses in the workplace are suitable for their intended purpose and are, and will continue to be, properly maintained.

Licensing systems can be a useful way of controlling the work activities of contractors and subcontractors. Licences to operate on site are issued for certain periods, and are only renewed if contractors have behaved satisfactorily.

When a contractor employs subcontractors, the contractor can clearly use similar checks and supervision to control the subcontractors' work. The site operator will usually need evidence from the contractor that adequate controls over subcontractors are in place.

Contractors should be in no doubt that they are responsible for their own employees and their activities.

Link URLs in this page

  1. Workplace transporthttps://www.hse.gov.uk/workplacetransport/index.htm
  2. Introductionhttps://www.hse.gov.uk/workplacetransport/about.htm
  3. Legislationhttps://www.hse.gov.uk/workplacetransport/legislation.htm
  4. Overview - Management responsibilitieshttps://www.hse.gov.uk/workplacetransport/management/index.htm
  5. Risk assessmenthttps://www.hse.gov.uk/workplacetransport/management/risk.htm
  6. Taking responsibilityhttps://www.hse.gov.uk/workplacetransport/management/responsibilities.htm
  7. Communicationhttps://www.hse.gov.uk/workplacetransport/management/communication.htm
  8. Co-operationhttps://www.hse.gov.uk/workplacetransport/management/cooperation.htm
  9. FAQs on workplace transporthttps://www.hse.gov.uk/workplacetransport/faq.htm
  10. Overview - People's safetyhttps://www.hse.gov.uk/workplacetransport/personnel/index.htm
  11. Recruitmenthttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm
  12. Inductionhttps://www.hse.gov.uk/workplacetransport/personnel/induction.htm
  13. Initial traininghttps://www.hse.gov.uk/workplacetransport/personnel/initialtraining.htm
  14. Refresher traininghttps://www.hse.gov.uk/workplacetransport/personnel/refreshertraining.htm
  15. Maintaining good practicehttps://www.hse.gov.uk/workplacetransport/personnel/goodpractice.htm
  16. Managing contractorshttps://www.hse.gov.uk/workplacetransport/personnel/managingcontractors.htm
  17. Visiting drivershttps://www.hse.gov.uk/workplacetransport/personnel/managingvisitors.htm
  18. Medical fitness to drivehttps://www.hse.gov.uk/workplacetransport/personnel/medicalfitness.htm
  19. Smoking in vehicleshttps://www.hse.gov.uk/workplacetransport/personnel/smokinginvehicles.htm
  20. Overview - Vehicle safetyhttps://www.hse.gov.uk/workplacetransport/vehicles/index.htm
  21. Safe vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/safevehicles.htm
  22. Safe manoeuvringhttps://www.hse.gov.uk/workplacetransport/vehicles/safemanoeuvring.htm
  23. Ways to stop vehicles from movinghttps://www.hse.gov.uk/workplacetransport/vehicles/waystostop.htm
  24. The right vehicle for the jobhttps://www.hse.gov.uk/workplacetransport/vehicles/rightvehicle.htm
  25. Inspection, maintenance and repairhttps://www.hse.gov.uk/workplacetransport/vehicles/inspection.htm
  26. Securing loadshttps://www.hse.gov.uk/workplacetransport/vehicles/securingloads.htm
  27. Site-based access to vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/sitebased.htm
  28. Vehicle-based access to vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/vehiclebased.htm
  29. Preventing falls from vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/preventingfalls.htm
  30. Safe siteshttps://www.hse.gov.uk/workplacetransport/vehicles/safesites.htm
  31. Safe drivershttps://www.hse.gov.uk/workplacetransport/vehicles/safedrivers.htm
  32. Overview - Site safetyhttps://www.hse.gov.uk/workplacetransport/sitelayout.htm
  33. Traffic routeshttps://www.hse.gov.uk/workplacetransport/trafficroutes.htm
  34. Driving surfaceshttps://www.hse.gov.uk/workplacetransport/driving.htm
  35. Vehicles and loadshttps://www.hse.gov.uk/workplacetransport/vehicles.htm
  36. Vehicle handlinghttps://www.hse.gov.uk/workplacetransport/vehiclehandling.htm
  37. Speedhttps://www.hse.gov.uk/workplacetransport/speed.htm
  38. Traffic managementhttps://www.hse.gov.uk/workplacetransport/trafficmanagement.htm
  39. Separating pedestrians and vehicleshttps://www.hse.gov.uk/workplacetransport/separating.htm
  40. Signs, signals and road markingshttps://www.hse.gov.uk/workplacetransport/signs.htm
  41. Protecting structureshttps://www.hse.gov.uk/workplacetransport/protecting.htm
  42. Lightinghttps://www.hse.gov.uk/workplacetransport/lighting.htm
  43. Parking https://www.hse.gov.uk/workplacetransport/parking.htm
  44. Loading areashttps://www.hse.gov.uk/workplacetransport/loading.htm
  45. Temporary workplaces and unprepared roadwayshttps://www.hse.gov.uk/workplacetransport/temporaryworkplace.htm
  46. Site-based ways to stop vehicles from movinghttps://www.hse.gov.uk/workplacetransport/sitebased.htm
  47. General maintenancehttps://www.hse.gov.uk/workplacetransport/generalmaintenance.htm
  48. Overview - Lift truckshttps://www.hse.gov.uk/workplacetransport/lift-trucks/index.htm
  49. Managing lift truckshttps://www.hse.gov.uk/workplacetransport/lift-trucks/managing-lift-trucks.htm
  50. Lift-truck traininghttps://www.hse.gov.uk/workplacetransport/lift-trucks/lift-truck-training.htm
  51. Voluntary accreditation schemes for lift-truck traininghttps://www.hse.gov.uk/workplacetransport/lift-trucks/accreditation.htm
  52. Thorough examinationhttps://www.hse.gov.uk/workplacetransport/lift-trucks/thoroughexamination.htm
  53. Frequently asked questionshttps://www.hse.gov.uk/workplacetransport/lift-trucks/faqs.htm
  54. Overview - Inspectionhttps://www.hse.gov.uk/workplacetransport/checklist/index.htm
  55. Management and supervision of workplace transport riskhttps://www.hse.gov.uk/workplacetransport/checklist/section1.htm
  56. Site layout and internal traffic routeshttps://www.hse.gov.uk/workplacetransport/checklist/section2.htm
  57. Vehicle selection and suitabilityhttps://www.hse.gov.uk/workplacetransport/checklist/section3.htm
  58. Vehicle maintenancehttps://www.hse.gov.uk/workplacetransport/checklist/section4.htm
  59. Vehicle movementshttps://www.hse.gov.uk/workplacetransport/checklist/section5.htm
  60. Un(loading) activitieshttps://www.hse.gov.uk/workplacetransport/checklist/section6.htm
  61. Driver competencehttps://www.hse.gov.uk/workplacetransport/checklist/section7.htm
  62. (Un)sheetinghttps://www.hse.gov.uk/workplacetransport/checklist/section8.htm
  63. Tippinghttps://www.hse.gov.uk/workplacetransport/checklist/section9.htm
  64. References and useful linkshttps://www.hse.gov.uk/workplacetransport/checklist/section10.htm
  65. Overview - Resourceshttps://www.hse.gov.uk/workplacetransport/resources.htm
  66. Overview - Case studieshttps://www.hse.gov.uk/workplacetransport/sitesafe/index.htm
  67. Interactive case studieshttps://www.hse.gov.uk/workplacetransport/sitesafe/interactive-case-studies.htm
  68. Overview - Publicationshttps://www.hse.gov.uk/workplacetransport/publications.htm
  69. Factsheets and further readinghttps://www.hse.gov.uk/workplacetransport/factsheets/index.htm
  70. Other publicationshttps://www.hse.gov.uk/workplacetransport/otherpubs.htm
  71. Overview - Safety signshttps://www.hse.gov.uk/workplacetransport/safetysigns/index.htm
  72. Banksman's signalshttps://www.hse.gov.uk/workplacetransport/safetysigns/banksman/index.htm
  73. 'Not allowed' signshttps://www.hse.gov.uk/workplacetransport/safetysigns/prohibitory.htm
  74. 'Danger warning' signshttps://www.hse.gov.uk/workplacetransport/safetysigns/warning.htm
  75. Signs required by lawhttps://www.hse.gov.uk/workplacetransport/safetysigns/mandatory.htm
  76. Researchhttps://www.hse.gov.uk/workplacetransport/research.htm
  77. Statisticshttps://www.hse.gov.uk/workplacetransport/statistics.htm
  78. fitness to drive;https://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm#fitness
  79. competence;https://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm#competence
  80. qualificationshttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm#qualifications
  81. fithttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm#fitness
  82. competenthttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm#competence
  83. qualifiedhttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm#qualifications
  84. Workplace transport safety – an overviewhttps://www.hse.gov.uk/pubns/indg199.htm
  85. Workplace transport safety - An employer's guide (HSG136)https://www.hse.gov.uk/pubns/books/hsg136.htm
  86. Securing loads on HGVs and goods vehicles (Guidance - GOV.UK)https://www.gov.uk/guidance/securing-loads-on-hgvs-and-goods-vehicles
  87. Falls from vehicleshttps://webarchive.nationalarchives.gov.uk/20200731110308/https://www.hse.gov.uk/fallsfromvehicles/index.htm
  88. Statisticshttps://www.hse.gov.uk/statistics/index.htm
  89. Science and researchhttps://www.hse.gov.uk/research/index.htm
  90. Safety bulletinhttps://www.hse.gov.uk/safetybulletins/index.htm
  91. Agriculturehttps://www.hse.gov.uk/agriculture/index.htm
  92. Constructionhttps://www.hse.gov.uk/construction/index.htm
  93. Logisticshttps://www.hse.gov.uk/logistics/index.htm
  94. Road safety (work related)https://www.hse.gov.uk/roadsafety/index.htm
  95. Whole Body Vibrationhttps://www.hse.gov.uk/vibration/wbv/index.htm
  96. Safety bulletinhttps://www.hse.gov.uk/safetybulletins/index.htm

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Updated 2021-11-17