Section 7 - Driver competence

See references 1, 2, 13

Check that your selection and training procedures ensure your drivers and other employees are capable of performing their work activities safely and responsibly.

Do drivers possess the necessary licences or certificates for the vehicles they are authorised to drive eg lift trucks, shunt vehicles, site dumpers etc?

The DVLA does not have responsibility for licensing lift truck operators (provided they do not drive lift trucks on public roads).

For example:

What licence do I need to operate mobile plant in the workplace?

There are no government-issued licences for Workplace transport. The law requires that each operator is given adequate training by their employer so that they are competent to operate the machinery which they use (the Provision and Use of Work Equipment Regulations 1998; regulation 9).

Do I need a valid UK car driving licence to operate plant in the workplace?

No, driving a car and operating mobile plant are very different tasks, although they use some of the same skills. There is no legal requirement for plant operators to hold a road driving licence unless they wish to drive their vehicles on the public highway. All plant driven on the public highway must comply with the appropriate road traffic legislation.

Training Drivers[83]

Do you check the previous experience of your drivers and assess them to ensure they are competent?

The amount of training each driver needs will depend on their previous experience and the type of work they will be doing.

You should check that the information they give is true. For example, employers will usually need to check that references to training schemes and other qualifications are supported by certificates.

You may need to assess trainees on site, even when they provide evidence of previous training or related work experience. Always check that trainees understand what they have been asked to do.

People lose skills if they do not use them regularly. An ongoing programme of re-assessment and refresher training will usually be necessary for all drivers and other employees, to make sure their skills continue to be up to date.

Even if drivers often operate vehicles, we recommend regular assessments of their competence and refresher training or more detailed training where necessary to ensure drivers:

  • maintain good driving habits;
  • learn new skills where appropriate; and
  • reassess their abilities.

Your risk assessment should help decide the level and amount of training needed for each type of work.

It is likely that training will need to cover the following:

  • General information about the job, for example:
    • the layout of the workplace routes;
    • how and where to report faults or hazards; and
    • procedures for reporting accidents;
  • training and checks to make sure that people can work safely.  For a driver, this is likely to include:
    • making sure they know how to use the vehicle and equipment safely;
    • information about, for example, particular dangers, speed limits, parking and loading areas, procedures;
    • making sure, they know what personal protective equipment they should wear for the task they are going to do, and how they should use it.  Examples might include high-visibility clothing, head protection, a driver restraint, safety boots and equipment to prevent falls;
    • information on the structure and level of supervision that will apply, and the penalties if they fail to follow instructions and safety working practices.

Do you provide site specific training on how to perform the job, and information about particular hazards, speed limits, the appropriate parking and loading areas, etc?

Every site is different and each site is likely to present hazards and risks.

There should be adequate time for each trainee to have sufficient practical experience to become a safe operator and to do so under close supervision.

The training of operators should always include the three stages of training: 

  • Basic training
    the basic skills and knowledge required for safe operation;
  • Specific job training
    knowledge of workplace and experience of any special needs and specific handling attachments;
  • Familiarisation training
    needs to be done on the job, under close supervision – to put what they have learned during training into practice in the workplace.

Authorisation, records and certificates

Following satisfactory completion of training, the employee should be given written authorisation to operate the type or types of truck for which all three elements of training have been successfully completed.

While there is no legal requirement for certificates of basic training to be issued, they are strongly recommended as a useful, practical means of providing documentary evidence of relevant training having taken place and an appropriate level of operating ability having been attained.

For more information see -

Do you have a planned programme of refresher training for drivers and others to ensure their continued competence?

It is important to keep training records for each employee. These should include enough information to be able to identify the employee, the full training history, planned training, and a copy or details of any certificates or qualifications gained.

As an employer, if you are satisfied that an employee is competent to use a type of vehicle safely, you can store these details and refer to them when necessary to make sure that employees are trained and competent before being allowed to operate particular vehicles. This could be a simple document with details of the types of vehicles (or the specific vehicles) that a person is competent to operate.

People should not be authorised unless the employer is satisfied that the person is competent.

Approved Code of Practice (ACOP) and guidance: Rider operated lift trucks. Operator training and safe use

This sets the minimum standards of basic training people should receive before they are allowed to operate certain types of lift truck.

The ability to drive private cars or other conventional road vehicles, for example, does not remove the need for proper training on lift trucks, which have very different stability and handling characteristics as well as different controls.

Training providers can arrange short assessment courses to judge the ability and training needs of experienced operators who have had limited formal training.

  • Approved Code of Practice (ACOP) and guidance: Rider operated lift trucks. Operator training and safe use[89]
  • Change of operation:

    The employee will need a certificate as evidence of training on any change of employment. 

    An operator with basic training on one type of lift truck or handling attachment cannot safely operate others, for which they have not been trained, without additional conversion training.

    Where supervisors identify poor operating practices, employers should take appropriate corrective action, including considering refresher training.

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    1. Workplace transporthttps://www.hse.gov.uk/workplacetransport/index.htm
    2. Introductionhttps://www.hse.gov.uk/workplacetransport/about.htm
    3. Legislationhttps://www.hse.gov.uk/workplacetransport/legislation.htm
    4. Overview - Management responsibilitieshttps://www.hse.gov.uk/workplacetransport/management/index.htm
    5. Risk assessmenthttps://www.hse.gov.uk/workplacetransport/management/risk.htm
    6. Taking responsibilityhttps://www.hse.gov.uk/workplacetransport/management/responsibilities.htm
    7. Communicationhttps://www.hse.gov.uk/workplacetransport/management/communication.htm
    8. Co-operationhttps://www.hse.gov.uk/workplacetransport/management/cooperation.htm
    9. FAQs on workplace transporthttps://www.hse.gov.uk/workplacetransport/faq.htm
    10. Overview - People's safetyhttps://www.hse.gov.uk/workplacetransport/personnel/index.htm
    11. Recruitmenthttps://www.hse.gov.uk/workplacetransport/personnel/recruitment.htm
    12. Inductionhttps://www.hse.gov.uk/workplacetransport/personnel/induction.htm
    13. Initial traininghttps://www.hse.gov.uk/workplacetransport/personnel/initialtraining.htm
    14. Refresher traininghttps://www.hse.gov.uk/workplacetransport/personnel/refreshertraining.htm
    15. Maintaining good practicehttps://www.hse.gov.uk/workplacetransport/personnel/goodpractice.htm
    16. Managing contractorshttps://www.hse.gov.uk/workplacetransport/personnel/managingcontractors.htm
    17. Visiting drivershttps://www.hse.gov.uk/workplacetransport/personnel/managingvisitors.htm
    18. Medical fitness to drivehttps://www.hse.gov.uk/workplacetransport/personnel/medicalfitness.htm
    19. Smoking in vehicleshttps://www.hse.gov.uk/workplacetransport/personnel/smokinginvehicles.htm
    20. Overview - Vehicle safetyhttps://www.hse.gov.uk/workplacetransport/vehicles/index.htm
    21. Safe vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/safevehicles.htm
    22. Safe manoeuvringhttps://www.hse.gov.uk/workplacetransport/vehicles/safemanoeuvring.htm
    23. Ways to stop vehicles from movinghttps://www.hse.gov.uk/workplacetransport/vehicles/waystostop.htm
    24. The right vehicle for the jobhttps://www.hse.gov.uk/workplacetransport/vehicles/rightvehicle.htm
    25. Inspection, maintenance and repairhttps://www.hse.gov.uk/workplacetransport/vehicles/inspection.htm
    26. Securing loadshttps://www.hse.gov.uk/workplacetransport/vehicles/securingloads.htm
    27. Site-based access to vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/sitebased.htm
    28. Vehicle-based access to vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/vehiclebased.htm
    29. Preventing falls from vehicleshttps://www.hse.gov.uk/workplacetransport/vehicles/preventingfalls.htm
    30. Safe siteshttps://www.hse.gov.uk/workplacetransport/vehicles/safesites.htm
    31. Safe drivershttps://www.hse.gov.uk/workplacetransport/vehicles/safedrivers.htm
    32. Overview - Site safetyhttps://www.hse.gov.uk/workplacetransport/sitelayout.htm
    33. Traffic routeshttps://www.hse.gov.uk/workplacetransport/trafficroutes.htm
    34. Driving surfaceshttps://www.hse.gov.uk/workplacetransport/driving.htm
    35. Vehicles and loadshttps://www.hse.gov.uk/workplacetransport/vehicles.htm
    36. Vehicle handlinghttps://www.hse.gov.uk/workplacetransport/vehiclehandling.htm
    37. Speedhttps://www.hse.gov.uk/workplacetransport/speed.htm
    38. Traffic managementhttps://www.hse.gov.uk/workplacetransport/trafficmanagement.htm
    39. Separating pedestrians and vehicleshttps://www.hse.gov.uk/workplacetransport/separating.htm
    40. Signs, signals and road markingshttps://www.hse.gov.uk/workplacetransport/signs.htm
    41. Protecting structureshttps://www.hse.gov.uk/workplacetransport/protecting.htm
    42. Lightinghttps://www.hse.gov.uk/workplacetransport/lighting.htm
    43. Parking https://www.hse.gov.uk/workplacetransport/parking.htm
    44. Loading areashttps://www.hse.gov.uk/workplacetransport/loading.htm
    45. Temporary workplaces and unprepared roadwayshttps://www.hse.gov.uk/workplacetransport/temporaryworkplace.htm
    46. Site-based ways to stop vehicles from movinghttps://www.hse.gov.uk/workplacetransport/sitebased.htm
    47. General maintenancehttps://www.hse.gov.uk/workplacetransport/generalmaintenance.htm
    48. Overview - Lift truckshttps://www.hse.gov.uk/workplacetransport/lift-trucks/index.htm
    49. Managing lift truckshttps://www.hse.gov.uk/workplacetransport/lift-trucks/managing-lift-trucks.htm
    50. Lift-truck traininghttps://www.hse.gov.uk/workplacetransport/lift-trucks/lift-truck-training.htm
    51. Voluntary accreditation schemes for lift-truck traininghttps://www.hse.gov.uk/workplacetransport/lift-trucks/accreditation.htm
    52. Thorough examinationhttps://www.hse.gov.uk/workplacetransport/lift-trucks/thoroughexamination.htm
    53. Frequently asked questionshttps://www.hse.gov.uk/workplacetransport/lift-trucks/faqs.htm
    54. Overview - Inspectionhttps://www.hse.gov.uk/workplacetransport/checklist/index.htm
    55. Management and supervision of workplace transport riskhttps://www.hse.gov.uk/workplacetransport/checklist/section1.htm
    56. Site layout and internal traffic routeshttps://www.hse.gov.uk/workplacetransport/checklist/section2.htm
    57. Vehicle selection and suitabilityhttps://www.hse.gov.uk/workplacetransport/checklist/section3.htm
    58. Vehicle maintenancehttps://www.hse.gov.uk/workplacetransport/checklist/section4.htm
    59. Vehicle movementshttps://www.hse.gov.uk/workplacetransport/checklist/section5.htm
    60. Un(loading) activitieshttps://www.hse.gov.uk/workplacetransport/checklist/section6.htm
    61. Driver competencehttps://www.hse.gov.uk/workplacetransport/checklist/section7.htm
    62. (Un)sheetinghttps://www.hse.gov.uk/workplacetransport/checklist/section8.htm
    63. Tippinghttps://www.hse.gov.uk/workplacetransport/checklist/section9.htm
    64. References and useful linkshttps://www.hse.gov.uk/workplacetransport/checklist/section10.htm
    65. Overview - Resourceshttps://www.hse.gov.uk/workplacetransport/resources.htm
    66. Overview - Case studieshttps://www.hse.gov.uk/workplacetransport/sitesafe/index.htm
    67. Interactive case studieshttps://www.hse.gov.uk/workplacetransport/sitesafe/interactive-case-studies.htm
    68. Overview - Publicationshttps://www.hse.gov.uk/workplacetransport/publications.htm
    69. Factsheets and further readinghttps://www.hse.gov.uk/workplacetransport/factsheets/index.htm
    70. Other publicationshttps://www.hse.gov.uk/workplacetransport/otherpubs.htm
    71. Overview - Safety signshttps://www.hse.gov.uk/workplacetransport/safetysigns/index.htm
    72. Banksman's signalshttps://www.hse.gov.uk/workplacetransport/safetysigns/banksman/index.htm
    73. 'Not allowed' signshttps://www.hse.gov.uk/workplacetransport/safetysigns/prohibitory.htm
    74. 'Danger warning' signshttps://www.hse.gov.uk/workplacetransport/safetysigns/warning.htm
    75. Signs required by lawhttps://www.hse.gov.uk/workplacetransport/safetysigns/mandatory.htm
    76. Researchhttps://www.hse.gov.uk/workplacetransport/research.htm
    77. Statisticshttps://www.hse.gov.uk/workplacetransport/statistics.htm
    78. Driver and Vehicle Licensing Agencyhttps://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency
    79. DVLA Driving licence categorieshttps://www.gov.uk/driving-licence-categories
    80. Check which vehicles you can drivehttps://www.gov.uk/vehicles-can-drive
    81. Direct.gov driver licensing guidancehttps://www.gov.uk/browse/driving/driving-licences
    82. Workplace transport frequently asked questionshttps://www.hse.gov.uk/workplacetransport/faq.htm
    83. Training Drivershttps://www.hse.gov.uk/workplacetransport/factsheets/training.htm
    84. Personal protective equipment (PPE) at work regulations from 6 April 2022https://www.hse.gov.uk/ppe/ppe-regulations-2022.htm
    85. Health and safety training: A brief guidehttps://www.hse.gov.uk/pubns/indg345.htm
    86. Training Drivershttps://www.hse.gov.uk/workplacetransport/factsheets/training.htm
    87. Controlling the risks in the workplacehttps://www.hse.gov.uk/pubns/indg163.pdf
    88. Rider-operated lift trucks (L117)https://www.hse.gov.uk/pubns/books/l117.htm
    89. Approved Code of Practice (ACOP) and guidance: Rider operated lift trucks. Operator training and safe usehttps://www.hse.gov.uk/pubns/books/l117.htm
    90. Next: Section 8 - (Un)sheetinghttps://www.hse.gov.uk/workplacetransport/checklist/section8.htm
    91. Previous: Section 6 - Un(loading) activitieshttps://www.hse.gov.uk/workplacetransport/checklist/section6.htm
    92. Checklist HSEhttps://www.hse.gov.uk/workplacetransport/checklist/index.htm
    93. Workplace transport safety – an overviewhttps://www.hse.gov.uk/pubns/indg199.htm
    94. Workplace transport safety - An employer's guide (HSG136)https://www.hse.gov.uk/pubns/books/hsg136.htm
    95. Securing loads on HGVs and goods vehicles (Guidance - GOV.UK)https://www.gov.uk/guidance/securing-loads-on-hgvs-and-goods-vehicles
    96. Falls from vehicleshttps://webarchive.nationalarchives.gov.uk/20200731110308/https://www.hse.gov.uk/fallsfromvehicles/index.htm
    97. Statisticshttps://www.hse.gov.uk/statistics/index.htm
    98. Science and researchhttps://www.hse.gov.uk/research/index.htm
    99. Safety bulletinhttps://www.hse.gov.uk/safetybulletins/index.htm
    100. Agriculturehttps://www.hse.gov.uk/agriculture/index.htm
    101. Constructionhttps://www.hse.gov.uk/construction/index.htm
    102. Logisticshttps://www.hse.gov.uk/logistics/index.htm
    103. Road safety (work related)https://www.hse.gov.uk/roadsafety/index.htm
    104. Whole Body Vibrationhttps://www.hse.gov.uk/vibration/wbv/index.htm
    105. Safety bulletinhttps://www.hse.gov.uk/safetybulletins/index.htm

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    Updated 2022-05-23