HSE administers the fee for intervention (FFI) scheme, including invoicing and debt recovery functions. Inspectors are not responsible for issuing invoices or for any follow-up actions relating to non-payment of invoices.
Invoices are generally sent out to dutyholders in January, March, May, July, September and November, within 30 working days of the end of each invoicing period. The invoice will contain:
- the period of time the invoice relates to
- a breakdown of the activities or services with recoverable costs for each member of HSE staff involved or third parties
- the time spent against each activity
- the total fee payable
- a brief description of the work
You must pay any invoice we send to you within 30 days unless you're querying or disputing[1] it. If you're only disputing part of an invoice, we expect you to pay the undisputed amount within 30 days. As FFI fees arise from HSE carrying out its statutory functions, these fees fall outside the scope of VAT, so no VAT will be charged.
If you don't pay your invoice on time, we may take you to court.
Contact the FFI team
Phone
0300 0033 190 from 8.30 am to 5 pm, Monday to Friday
Post
FFI team
HSE
6.4 Redgrave Court
Merton Road
Bootle
Merseyside