Falls from windows or balconies in health and social care

Please note if you are a provider registered with CQC, and with premises located in England, CQC is the relevant regulatory body for patient safety matters

Accident data continue to highlight the serious issue of people who use health and social care services falling from windows or balconies in health or social care premises. These falls often result in fatal or serious injury to vulnerable people.

This information sheet provides advice on controlling risks to people who use health and social care services associated with falls from windows or balconies.

It aims to help providers of health and social care services comply with their legal duties.