This includes whether people understand their role within the organisation and whether the organisation ensures that the person does not have conflicting roles.
The Standard is that:
- employees indicate that they understand their role and responsibilities
- systems are in place locally to respond to any individual concerns
What should be happening:
- The organisation ensures that, as far as possible, the different requirements it places upon employees are compatible
- The organisation provides information to enable employees to understand their role and responsibilities
- The organisation ensures that, as far as possible, the requirements it places upon employees are clear
- Systems are in place to enable employees to raise concerns about any uncertainties or conflicts they have in their role and responsibilities