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Charging Policy : fees notices

Fees notices

4.1 Where charges are indicated, a fees notice will be issued before the request is answered, giving an estimate of the costs involved. An applicant has three months to pay. If payment is not received, HSE can decide not to answer the request

4.2 Freedom of Information requests have to be answered not later than the twentieth working day following date of receipt. Where fees apply the date between the issue of the fees notice and the date when the fee is paid are disregarded in calculating the 20 day deadline.

4.3 If the actual cost of answering the request is greater than the estimated cost, HSE bears the additional cost.

4.4 If the actual cost of answering the request is less than the estimated cost , HSE will refund the excess. If the actual cost proves to be less than £600 HSE will refund the entire amount paid, less any disbursements over £35.